What To Do If Your Phone Has Been Hacked

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After paying hundreds of dollars for a small computer in your pocket, it can be disappointing to find that it won’t turn on — especially if it’s out of warranty. After all, it’s hard to be without a working smartphone these days.

What To Do If Your Phone Has Been Hacked

What To Do If Your Phone Has Been Hacked

However, as tempting as it is to declare your phone dead and panic buy a new device, we think you should stop. Here are some troubleshooting steps you can go through to see if your iPhone or Android device is still alive.

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First, think carefully about your phone. Have you lost your phone recently? Cracked or broken screen? Swollen battery? (If so, don’t try to turn on the phone—take it straight to your local landfill instead.)

Is there any water damage? (You can check the inside of the SIM card slot on both iPhone and most Android devices.) If you find any hardware problems, you can replace the faulty part or take it to a repair shop.

It’s possible your phone is working but just has a damaged screen – I’ve seen phones with clean, cracked screens that can’t display images. Try turning off your phone by holding down the power key and then turning it back on. See if it vibrates when it’s on.

Signs Your Phone Has Been Hacked

You can also try calling Siri or Google Assistant. Or call your phone from another device. If you hear sound but the screen is blank, the phone just needs a screen replacement.

This may sound silly, but it’s possible that your phone has run out of battery. Try putting the phone in the charger — if the battery is really dead, it won’t turn on right away. Try to leave it for 15 to 30 minutes or more before turning it on.

If that doesn’t work, you may also have a damaged charger. Try different cables, power supplies, and wall outlets. Check the port too – fiber can easily get in there and prevent needle contact. A toothbrush can help remove any debris that has built up in the charging port, where you can try charging the phone again.

What To Do If Your Phone Has Been Hacked

If holding the power button does not allow you to turn the phone off or on again, you can perform a hard reset. On an iPhone, how to do this depends on your model:

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Most Android phones are similar. On most Samsung phones, for example, you’ll want to hold down both the volume and volume down keys, as well as the power button until the screen turns on. Refer to the manual for your device or look for the manufacturer’s manual if you have problems.

If your phone has a removable battery, you can try to pull it out, wait a few seconds, and then reinsert the battery before turning on the phone properly.

If all else fails, you can completely wipe the phone and start over with factory settings. (Hopefully you have a backup!) How to do this varies from manufacturer to manufacturer, but we can point you in the right direction.

If you have an iPhone, connect it to your computer with a USB cable, then open the Finder (iTunes if you’re using Windows or an older version of macOS). Hopefully the phone icon will appear on the top toolbar – if not, perform the hard reset procedure above while powering on the device to put it in recovery mode.

What To Do If Your Phone Has Been Hacked

If the phone icon appears, click it and select Restore iPhone to delete it. If the phone does not appear, go to the next section.

If you have an Android phone, you’ll boot into recovery mode, which can vary from phone to phone. On my Samsung Galaxy S10e, for example, I have to hold down the Volume Down, Bixby, and Power buttons for a few seconds until the recovery menu appears. On the Pixel 2, you need to hold down the volume down and power buttons at the same time, then use the volume buttons to select recovery mode.

Once in recovery mode, use the volume buttons to scroll to Wipe Data/Factory and then use the power button to select it. Search the web again for your phone model if you have trouble finding this option.

What To Do If Your Phone Has Been Hacked

If you can’t get recovery mode to work using the instructions above, you can enter low-level mode to flash the app from scratch.

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In the iPhone, this is called DFU mode. You have to connect your phone to your computer, open iTunes/Finder, and go through a more complicated button-pressing process. This varies from phone to phone, so look up your specific iPhone model to see what you want to do. If you do this, iTunes / Finder should prompt you to restore the iPhone.

Firmware flashing on Android phones, again, varies from phone to phone, so we’ve put all the instructions here. On Pixel phones, you can install Debug Bridge (opens in a new window) on your computer, then download the firmware from Google (opens in a new window) and follow the instructions on that page.

Other phones may require their own special tools and you will need to know how to install new software from scratch on your device. Be careful, this can be complicated, so if you don’t feel comfortable doing these steps, it’s best to take your phone to a repair shop for professional help.

If something fails, it might be time to splurge on a new phone. Whether you’re looking for Apple, Android, or even a simple feature phone, here are our top picks and budget options for all the major US carriers.

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Whitson Gordon is a writer, gamer, and techie who has been building computers for 10 years. He eats chips with chopsticks to keep grease off the keyboard. There are many scam websites designed to display fake virus status, pop-ups showing that users’ devices are infected. These websites often look like the official Apple site and often have a “Remove Virus” button that links users to a safe application.

What To Do If Your Phone Has Been Hacked

In short, these fake websites are used to trick people into downloading and installing potentially unwanted applications (PUAs).

How To Tell If Your Phone Is Hacked — Signs Your Phone Is Hacked

This particular website says that the user’s iPhone has been compromised and that the browser is a trojan, which was installed by visiting a recent website.

It also says that unless the user removes the perceived threat of the app downloaded from the given link, cybercriminals will steal the user’s credit card information, social media accounts and browsing history. In this way, the website tries to force users to download PUAs that are supposed to remove non-existent threats.

Please note that users do not visit these pages on purpose – they are opened from dubious third-party pages, fake ads, or from PUAs that users have installed on their devices and browsers without their knowledge.

PUAs not only promote dubious websites, but collect IP addresses, search queries, addresses of pages visited, geolocation and other browsing data or even personal information. Data is monetized by being sold to others (potentially, cybercriminals) or misused for other nefarious purposes.

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PUAs also generate advertisements (balloons, banners, surveys, pop-ups, etc.), which promote untrusted pages or cause unwanted downloads and installations using certain scripts.

Datinglocate[.]com, thesingledate[.]com, mihotsingles[.]com, flirter-er[.]com, sekifinders[.]com, ok-ones who love you[.]com, erotclub[.]com , flirti -dates[ .]com, adultlockator[.]com, sistemtechnotifi[.]com, oc-sistemnotice[.]com, vpnprotectors[.]com, protect-os[.]com, ios-protector[.]com , browserreport [.]com, browserreport[.]com, app-reports[.]com, sistemobi[.]com, reportsistem24[.]com, safesistemapp[.]com, tech-notifi24[.]com

Browsing internet browsers (possible privacy issues), showing unwanted ads, redirecting to suspicious websites, no personal information.

What To Do If Your Phone Has Been Hacked

To eliminate potential malware infections, scan your Mac with appropriate antivirus software. Our security testers recommend using Combo Cleaner.

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To use the full product, you must purchase a license for Combo Cleaner. A limited 7-day free trial is available. Combo Cleaner is owned and operated by Rcs Lt, the parent company Read more.

Other examples of similar scam pages are support-support[.] network, securiticheck[.] network and spaceshellvpn[.]com. Everything is changed as an official Apple site, however, Apple has nothing to do with these scams.

If the browser always opens this type of website, it is possible that a PUA is installed on it or an application of this type is installed on the operating system.

PUAs are distributed by downloading/installing third-party product configurations. This deceptive marketing strategy of constantly packing in spam or malicious attachments is

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